Return Policy
Return Policy
At Sistar’s Of Serenity, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
Returns
- You have 7 calendar days to return an item from the date you received it.
- Proof of purchase is required for all returns.
Refunds
- Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit depending on your card issuer's policies.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [sistarsofserenity@yahoo.com].
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us at [sistarsofserenity@yahoo.com or 972-674-9315].